Skip to main content

FAQ

an open kitchen and living room with a bar and stools
CALL US -

FAQ

General Community

Yes! We are a pet-friendly apartment community in Northeast San Antonio designed with your four-legged companions in mind. Residents can enjoy abundant greenspace and natural areas perfect for walks, playtime, and fresh air.

The Grand at Oak Grove offers studio, 1, 2 & 3-bedroom apartments in NE San Antonio ranging between 570 and 1,359 square feet in size. Each home features a washer/dryer or hookup for added convenience, along with thoughtfully designed interiors that granite countertops and stainless steel appliances.

Tours & Applications

Tours are available both in person and virtually.

Applications can be completed online.

Applicants must provide pay stubs, bank statements, or tax documents, and income must be at least three times the monthly rent.

Renter’s insurance is required for all residents.

Yes. Move-in and application fees are required. Contact our leasing office to learn more.

Yes. Services are available to assist with move-in. Please contact the leasing office for more information.

No. Short-term rentals are not offered.

The Grand at Oak Grove does not participate in these programs at this time.

Yes! Please check with our leasing team for current move-in specials for our apartments.

Additional Fees and Payments

No. Utilities are not included in the rent.

Rent can be paid online.

Yes. Additional fees may apply. Contact our leasing office to learn more.

Security deposit refunds are typically issued within 30 days after move-out.

Parking

Both covered and uncovered parking options are available, along with detached garages. Please contact the leasing office for availability and fee details.

Yes. Guest parking is available.

No. EV charging stations are not available.

Pets

Yes - pet fees and monthly pet rent apply. Contact our team to learn more!

Yes. Only non-aggressive breeds are allowed.

The community features a dog park, dog washing station, and pet stations located throughout the property.

Amenities and Facilities

Our apartment community in Northeast San Antonio is packed with comforts designed to make life fun, convenient, and relaxing. Browse our community amenities and apartment features.

Yes. Each home includes in-unit laundry.

No. Bike storage is not available.

Package delivery is managed through package lockers.

Yes. The community offers accessible parking and accessible units.

Furnished homes are not available our community currently.

Maintenance requests can be submitted through the resident portal.

Maintenance issues are typically addressed within 24 hours.

Community Lifestyle

Yes. Community events are offered.

Quiet hours are observed from 10:00 PM to 8:00 AM.

Noise concerns can be reported by contacting the leasing office.

We are a non-smoking community.

Location

The closest airport to The Grand at Oak Grove is Austin-Bergstrom International Airport (ABIA), located approximately 20–25 minutes away.

Residents of The Grand at Oak Grove Apartments enjoy convenient access to shopping, dining, and local activities throughout Manor and nearby Austin. The area offers nearby retail and dining options within Manor, while additional shopping centers, restaurants, and entertainment can be found in Pflugerville and East Austin. Residents can also explore nearby parks and outdoor spaces for walking, recreation, and community events, with easy access to the broader Austin area for even more dining, shopping, and entertainment options. Check out our neighborhood page to view all that is around our community.

The community is served by Judson ISD.

Residents have access to public transportation through VIA Metropolitan Transit, which services the Universal City and Randolph Air Force Base area with nearby bus routes connecting to San Antonio and surrounding communities. The community’s location along Pat Booker Road also provides convenient access to major roadways including I-35, making commuting throughout the area simple and accessible.

Current Leases & Residency

Lease renewals can be completed online.

A 60-day notice is required before moving out.

Residents must provide a 60-day notice and complete a move-out walk-through before receiving a final account statement.

No. Subleasing is not allowed.

A 60-day notice is required along with an early termination fee. Please contact the leasing office for full details.

Didn't find an answer?

Our team is always ready to answer your questions.